Support for every stage of your health journey, delivered right to your doorstep

What is a subscription? A subscription is a service where you sign up to receive products or services on a recurring basis, typically monthly or yearly.

How do I sign up for a subscription? You can sign up for a subscription by visiting the product you want to subscribe to, and following the checkout process.

How does billing work? Billing is processed automatically at the beginning of each recurring cycle.

Can I change my subscription plan? Yes, you can change your subscription plan at any time through your account settings on our website

How do I cancel my subscription? Yes, you can change your subscription plan at any time through your account settings on our website.

What payment methods are accepted? We accept various payment methods including credit/debit cards and PayPal

How do I update my payment information? You can update your payment information by logging into your account and navigating to the payment settings section

Can I pause or skip a subscription delivery? Yes, you can pause or skip a delivery through your account settings

How do I contact customer support? You can contact our customer care team via email at info@supplementhub.co.uk or by calling 0114 700 5677

What happens if my payment fails? If your payment fails, you will receive a notification and we will attempt to process the payment again. You can also update your payment information to resolve the issue

How do I manage my subscription preferences? You can manage your subscription preferences, such as delivery frequency and product swaps, through your account settings